K12OLOGY RESOURCE CENTER
Our “single point of support” for our customers!
HELP DESK SUPPORT
We provide quick problem resolution and customer satisfaction through a structured and repeatable process to support Customer managed services. We'll ensure that all open tickets are closed within 24 hours of it being opened.
SUPPORT FORUMS
An important component of our help desk support strategy is our integrated online forum which uses the Kunena forum component. Within our forum, users can find answers to many of their questions or they may ask questions of their own. These questions are immediately transferred to a k12ology assigned specialist for review and resolution.
We Help K-12 customers solve complex business issues using smart simple technologies that are backed by mature - tested program management processes and exceptional employees that are committed to quality and integrity.